MELCO Enterprises
Technology Consultants, Entrepreneurs and Philanthropists
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Abraham Lincoln Quotes

“If you would win a man to your cause, first convince him that you are his sincere friend. Therein is a drop of honey that catches his heart, which, say what you will, is the great high-road to his reason, and which, when once gained, you will find but little trouble in convincing his judgment

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Computer Support Humor

Believe it or not… Compaq once considered changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is. AST Technical Support had a caller complaining that her mouse was hard to control with the dust cover on. The “cover” turned out to be the

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Keys to Success…

ü Quality is job one ü Add value ü Great people ü Leadership ü Teamwork ü Results ü Information is power, If shared ü Communicate ü Appreciate others ü Flexibility ü Consistency ü Confidence ü Honesty ü Balance of life  


The Golden Rule in Customer Service

Rule 1: The customer is always right. Rule 2: If the customer is wrong, re-read rule #1. Stew Leonard – Norwalk, Connecticut  


Life’s Battles

If you think you are beaten, you are. If you think you dare not, you don’t. If you’d like to win, but think you can’t it’s almost a clinch, you won’t. Life’s battles don’t always go to the stronger or faster man. But soon or late the man who wins is the one who thinks

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Competition

If you score, you may win. If your man never scores, you always win! MEL’s Coach Bill Tweedy – Tamarac High School – Troy, NY


Be a Winner…

A winner is always part of the answer. A loser is always part of the problem. A winner always has a program. A loser always has an excuse. A winner says, “Let me do it for you”. A loser says, “That’s not my job”. A winner sees an answer for every problem. A loser sees

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Gates and Labanowski

Microsoft Corporation CEO William H. Gates III and Michael E. Labanowski – 1980s  


Quotes and Thoughts

“Wise men talk because they have something to say; fools talk because they have to say something.” – Plato Even a broken watch is right twice a day! Learn to be the rider, not the horse… Moving fast is not the same as going somewhere… The hard thing about business is minding your own… If

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MEL Modeling

“Fidelis Care’s Insurance Campaign – 2003″ Photos by Mark McCarty Photography